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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Trent

Katie Trent

September 29, 2026

5  out of  5
rating by Katie Trent
"Bethany rocks!! Thanks for your great service"
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Tabitha Kline

September 28, 2026

5  out of  5
rating by Tabitha Kline
"Bethany does amazing work and will help throughout every step🤗"
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Brooke Hawkey

September 28, 2026

5  out of  5
rating by Brooke Hawkey
"Great agent and team!"
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Reagan McMichael

September 23, 2026

5  out of  5
rating by Reagan McMichael
"kennedy was very helpful and had a welcoming personality!"
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Theresa Van Zant

September 23, 2026

5  out of  5
rating by Theresa Van Zant
"I received the help I needed.The agents was very understanding and helpful, did a great job understanding and helping me out. So glad I went with them.Would definitely recommend."
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K Rogers

September 23, 2026

5  out of  5
rating by K Rogers
"The agent/,Rep was very pleasant and informative to talk to! Thanks 👍🏽"
We responded:
"Thanks for your positive feedback!"
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David Donaldson

September 23, 2026

5  out of  5
rating by David Donaldson
"Super helpful in getting new policies set up and answering all of my questions. Even found some additional savings opportunities! Thanks, Markus!"
We responded:
"David - we are thrilled you had a good experience with Markus and our team. Thanks for the feedback@"
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Donna French

September 21, 2026

5  out of  5
rating by Donna French
"Markus Vinson was wonderful to work with when shopping for car insurance. He answered all of our questions and acknowledged all discounts up front."
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Matthew Marshall

September 17, 2026

5  out of  5
rating by Matthew Marshall
"Ryan was very helpful!"
We responded:
"Matt - it was a pleasure to help you out. We appreciate what you do for the community in Richmond. "
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Kerron Jones

September 16, 2026

5  out of  5
rating by Kerron Jones
"I was serviced by Ms.Holins and had a wonderful experience. 10/10 will be coming here for everything ☺️"
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Norflet A Bailey Jr

September 14, 2026

5  out of  5
rating by Norflet A Bailey Jr
"Great experience with Marcus Vinson on finding a more affordable and higher coverage for my house."
We responded:
"Norflet - I am glad to hear you had a good experience with Markus! Thanks for the feedback. "
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Raymond Rudd

September 11, 2026

5  out of  5
rating by Raymond Rudd
"Bethany is an awesome agent . Definitely hooks me up on all the insurance deals..."
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Faith Reese

September 11, 2026

5  out of  5
rating by Faith Reese
"Thank you Bethany for your exceptional Customer Service Support! Sending my renewal verification as requested to company that I am employed with and needed this information!"
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Kevin Mobley

September 11, 2026

5  out of  5
rating by Kevin Mobley
"Ryan Jones and his team are wonderful! They were very responsive, answered all of my questions, and made the entire process easy. I highly recommend them!"
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Markus

September 11, 2026

5  out of  5
rating by Markus
"Great customer service! The team is knowledgeable and patient with whatever questions I may have, would highly recommend to anyone in Richmond!"
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Cheikh Biteye

August 26, 2026

5  out of  5
rating by Cheikh Biteye
"Appreciate the help Ryan…thanks for the good work"
We responded:
"Cheikh - I am happy to hear you had a great and easy experience with our agency! Welcome to the State Farm family."
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Yana

August 25, 2026

5  out of  5
rating by Yana
"Marcus was extremely helpful and professional and is good at what he does! I will be recommending State Farm (this branch specifically) to others!"
We responded:
"Yana, we are happy you had a great experience working with Markus! Feel free to reach out to us whenever you need something. "
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Evan Jones

August 12, 2026

5  out of  5
rating by Evan Jones
"Ryan and his team are great. Personable and very knowledgeable about State Farm's offerings. He helped me open a State Farm credit line and walked me through starting a couple of CDs. Would definitely recommend if you're in the Richmond area."
We responded:
"Evan, thanks so much for your kind words, I am glad to hear that you discovered new ways we can help you here at State Farm."
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Kathy

August 4, 2026

5  out of  5
rating by Kathy
"Excellent customer service! The team was friendly, knowledgeable, and took the time to explain my options. They made the process easy and stress-free. I highly recommend this agency!"
We responded:
"Kathy - we strive to make things stress free here. Glad to hear you had a good experience! "
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Breanna West Jones

July 24, 2026

5  out of  5
rating by Breanna West Jones
"Ryan made the process of getting home and auto insurance quotes incredibly easy. He took the time to explain my coverage options, answered all of my questions without any pressure, and made sure I understood everything before making any decisions. I really appreciated how responsive, knowledgeable, and personable he was throughout the process. If you’re looking for someone who genuinely wants to help you find the right coverage, I highly recommend reaching out to Ryan and his team!"
We responded:
"Breanna, we are happy to serve you for you home, auto and life insurance needs. Thanks for leaving a review!"
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Birbgeoisie

July 23, 2026

5  out of  5
rating by Birbgeoisie
"Bethany was so incredibly helpful! Cannot recommend State Farm enough especially since they're always so pleasant and willing you help!"
We responded:
"Thanks for your positive feedback! We are always here to help."
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L Jones

July 22, 2026

5  out of  5
rating by L Jones
"Would highly recommend. I mapped out my coverages after moving to VA and Ryan made the process easy. Besides an auto and home quote, Ryan also introduced me to financial products that I didn’t know were offered by State Farm and I opened a CD with him."
We responded:
"Welcome to Virginia from California Leah - we are proud to be your local agency of choice. "
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Bethany Christine

July 21, 2026

5  out of  5
rating by Bethany Christine
"Ryan and team are great to work with! They are always willing to go the extra mile for their customers"
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Amber Caze

July 21, 2026

5  out of  5
rating by Amber Caze
"Bethany is kind and knows her stuff!"
We responded:
"Amber,
Glad to hear Bethany took good care of you. We agree, she is very kind and knowledgeable!"
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Kelly Karas

July 21, 2026

5  out of  5
rating by Kelly Karas
"Great service. Great rates. Bethany will walk you through your options for your auto, home and life needs"